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The Sound of Vinyl Chatbot

Why did The Sound of Vinyl choose TalkBe to promote their online shop?

The Sound of Vinyl wanted to find a more effective way to communicate new releases and great deals to their target audience of vinyl record enthusiasts.

Our bot uses music preferences to personalise and target campaigns

The aim was to build a follower base with a real love for this medium, then start to use their genre and artist interests to inform broadcasts sent on Messenger.

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How did a TalkBe chatbot help their small business?

“Connect today and never miss out on new releases”

The Sound of Vinyl invited fans and followers to connect via social media. When a new vinyl release or deal was announced, they knew instantly on Facebook Messenger.

They could then choose to scroll through items and order online in just a few clicks.

With TalkBe, music tastes help personalise the marketing content fans receive. We offer bolt-on integration with Spotify, so they get relevant updates. A streamlined way to boost social media campaigns with real customer data and e-commerce integration.

Is this all GDPR compliant?

GDPR regulates the usage of customer data, especially in the context of digital marketing. We ensure information about fans music tastes, and more importantly their personal details, is used in a GDPR compliant way – letting them opt into further communications.

What were the marketing campaign results?

Get the results for this music marketing case study, as well as the complete details for all our Messenger chatbot case studies, sent directly to your inbox.

See the figures in black and white, then decide for yourself.